Six simple steps from invite to offer. Click a step to open the full explanation, an example and what to avoid.
Know what they do and why you want to work there.
Find out who you're talking to before you walk in. Two hours of research is the cheapest way to sound confident, and it gives you things to say when they ask 'why us?'.
For a care home: how many residents it has, whether it's family-run or part of a group, who inspects it (the CQC), and what the last inspection report said.
Good to know: Stuck for something to look at? Ask yourself: what would I need to know to do this job well on day one? That's your research list.
Five or six examples: Situation, Task, Action, Result.
Say your answers to a friend, a mirror or your phone.
Outfit, route, documents and timing sorted the night before.
Listen, take your time, and answer with stories.
Send a short thank-you the same day, then ask for feedback.